Frequently Asked Questions - The Imagination Shop

Frequently Asked Questions

Find answers to our most commonly asked questions below. If you can't find what you're looking for, please contact us directly.

• Q: What is your return policy?
  A: We allow returns within 30 days of purchase. See our shipping and returns policy for details.
• Q: Do you ship internationally?
  A: Not from this website. We deliver to UK addresses only, by tracked Royal Mail. See our shipping and returns policy for more information.
• Q: How do I track my order?
  A: You'll receive tracking information via email once your order ships. If you have any issues, contact our customer service team.

Still have a question? Get in touch and we'll be happy to help.